Privacy Policy

Privacy Policy

Updated at 09.01.2022



HUBFLAKE SOLUTIONS SRL complies with all international laws regarding the protection of personal data.

HUBFLAKE SOLUTIONS SRL may collect personal data from other partners.

HUBFLAKE SOLUTIONS SRL may collect your personal data in the following cases:

-          Purchase a service offered through HUBFLAKE SOLUTIONS SRL;

-          Participate in contests organized by HUBFLAKE SOLUTIONS SRL;

-          You subscribe to the HUBFLAKE SOLUTIONS SRL newsletter;

-          Contact us for more details or information about the services offered;

-          Report an abuse to HUBFLAKE SOLUTIONS SRL;

-          Use the infrastructure or other services offered by HUBFLAKE SOLUTIONS SRL;

 

HUBFLAKE SOLUTIONS SRL may collect information about you, such as the following:

-          Name, address, telephone number, e-mail address and date of birth;

-          Default information of your account on the HUBFLAKE SOLUTIONS SRL platform - Purchased services, domain registration information, IP addresses, customer code related to your account, administration fees or any other information related to your account;

-          Contact - records such as calls made to HUBFLAKE SOLUTIONS SRL operators, chat messages sent in communication sessions available on the website, E-mails sent to HUBFLAKE SOLUTIONS SRL or other related records, addressed to HUBFLAKE SOLUTIONS SRL;

-          Documents certifying the legality of the identity used;

 

HUBFLAKE SOLUTIONS SRL processes all this information and data for the following purposes:

-          The correct delivery of services and the necessary processing related to that service;

-          Carrying out market analyzes, conducting customer satisfaction studies, marketing activities and conducting sales;

-          Communicating information about the services we offer, order confirmation, product status and payment, complaint handling;

-          Carrying out financial actions, such as calculating and collecting the value of services, processing transactions and collecting debts to third parties;

-          Calculating the financial risk, preventing the granting of excessive credit to potential customers and ensuring that they will meet their tax obligations;

-          Investigation of possible violations of the terms and conditions of HUBFLAKE SOLUTIONS SRL;

-          Ensuring data security, services and combating fraud;

-          Providing data to the authorities that legally require their presentation, in the context of criminal acts;

-          Conducting legal proceedings, gathering evidence for legal proceedings against clients who violate the Terms and Conditions;

-          Establishing the real identity of users;

 

HUBFLAKE SOLUTIONS SRL reserves the right to share your data with:

-          Partners or strategic agents involved in the production chain of the purchased services;

-          Domain registrars (HUBFLAKE SOLUTIONS SRL registers domains in your name - of the client -);

-          Debt collection agencies or other recovery organizations;

-          Judicial institutions, regulatory agencies or other public authorities when required by law;

-          Secure third-party payment services;

 

How long do we use personal data?

We retain personal data for as long as is necessary to perform the services provided, including the fulfillment of legal, financial and reporting requirements.

In order to process your information as described above, we rely on the following legal bases:

-          Making a contract: the use of your information is necessary to make a contract between the Customer and the Provider;

-          Legitimate interests: processing is necessary for the purposes of the legitimate interests we pursue, namely for the security of information. We want to offer you the best services, to improve and promote our products and services, as well as for administrative detection, fraud and legal purposes;

-          Consent: We may rely on your consent to use your personal data for certain direct marketing purposes;

 

HUBFLAKE SOLUTIONS SRL and the role of sub processor of personal data:

The personal hosting data, processed on the infrastructure owned by the client or rented from HUBFLAKE SOLUTIONS SRL is regulated as follows:

-          The customer who has leased the proprietary infrastructure of HUBFLAKE SOLUTIONS SRL is responsible for establishing the purposes and means of processing personal data. The provider may at any time access the data on the infrastructure held as a data processor, and any action to be taken shall be determined by agreement with the customer;

Technical security procedures and data transfers:

-          In accordance with the new international laws (GDPR) for the protection of personal data, HUBFLAKE SOLUTIONS SRL complies with the legislative framework imposed by the European Union;

-          We ensure that there is no unauthorized access and misuse of personal data. The processes used by HUBFLAKE SOLUTIONS SRL in business are chosen specifically to enhance data security;

 

Cookies:

HUBFLAKE SOLUTIONS SRL uses cookies to provide a simple and enjoyable user experience. Customers have the right to accept / reject certain cookie settings, but their total blocking may make parts of our website inaccessible.

There are several types of cookies:

-          Essential cookies - necessary for the operation of the platforms, as well as hubflake.ro and combatix.io;

-          Analytical cookies - help us to improve our services by calculating the number of visitors and their behavior;

-          Functionality cookies - necessary to personalize the product and content, such as region, language, and other preferences;

-          Indicative cookies - record the websites you have accessed and the links you follow;

 

Your rights:

In accordance with data protection laws, you have a number of rights regarding personal data and its processing:

-          You can view and, if necessary, change your personal data in your account at any time.

-          You have the right to know what information has been collected about you.

-          You have the right to obtain the deletion of your personal data from us (the right to be forgotten).

-          You may, in certain circumstances specified in the law, request a restriction on the processing of your personal data.

-          You have the right to receive your personal data, which you have provided to us, in a structured format.

-          The right to file a complaint regarding the way HUBFLAKE SOLUTIONS SRL processes personal data.

 

HUBFLAKE SOLUTIONS SRL does not offer services to minors under the age of 16 and does not collect personal data regarding minors.

The present privacy policy is part of the contract you are about to conclude online with HUBFLAKE SOLUTIONS SRL. Your contracted offer by accepting the terms and conditions of the contract also means that you have read the content on this page, entitled Privacy Policy, while agreeing to the processing of personal data specified above.

 

If you want to remove cookies stored on your devices and set your web browser to refuse cookies, you can use your web browser preferences settings. Please visit the browser website used:

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